CTA (Closed to Arrival)

CTA (Closed to Arrival) is a revenue management restriction that prevents new reservations from beginning on a specific date. Existing in-house guests can stay through that date, but no new arrivals can be booked for it.

When CTA is used

  • Around high-demand dates — to force longer stays bridging the peak night
  • On expected sell-out dates — to prevent low-value, single-night arrivals
  • During major events — to protect the property from being filled with short stays that block the surrounding nights

Example

A hotel expects to sell out on Saturday of a major convention weekend. By setting CTA on Saturday and a 3-night MinLOS on Friday, the hotel forces guests to book Friday–Sunday rather than just grabbing the Saturday peak.

Related restrictions

  • CTD (Closed to Departure) — no checkouts allowed on the date
  • MinLOS / MaxLOS — minimum or maximum length of stay
  • Stop-sell — fully closed for sale